.ticket-show-sections {
    margin: 0;
    padding: 200px 100px 50px;
    background-color: var(--articles-background-color);

    background-size: 5% auto;
    transition:
        background 0.3s,
        border-radius 0.3s,
        opacity 0.3s;
}

.ticket-show-sections {
    article {
        padding: 15px 20px;
        border-radius: 10px;
        background-color: var(--light-color);
        border: 1px solid var(--dark-muted-color);
        box-shadow: 0 8px 24px rgba(2, 6, 23, 0.06);

        &:not(:last-child) {
            margin-bottom: 20px;
        }

        .print-btn {
            padding: 8px 15px;
            border-radius: 7px;
            background: transparent;
            color: var(--color-blue-500);
            border: 1px solid var(--dark-muted-color);
        }
    }

    .article-item {
        padding: 8px 15px;
        border-radius: 7px;
        border: 1px solid var(--dark-muted-color);

        .text-sm {
            font-size: 12px;
            color: var(--muted-color);
        }
    }

    .client {
        padding: 10px;
        border-radius: 10px;

        .client-avatar {
            width: 40px;
            height: 40px;
            border-radius: 50%;
            overflow: hidden;
            border: 1px solid var(--dark-muted-color);
            box-shadow: 0 8px 24px rgba(2, 6, 23, 0.06);
        }

        .client-attachment {
            min-height: 30px;
            font-size: 12px;
            padding: 5px 10px;
            width: fit-content;
            border-radius: 50px;
            cursor: pointer;
            transition: background-color 0.1s ease;
            background-color: var(--light-color);
            border: 1px solid var(--dark-muted-color);
            box-shadow: 0 8px 24px rgba(2, 6, 23, 0.06);

            &:hover {
                background-color: var(--color-blue-50);
                border: 1px solid var(--color-blue-200);
            }

            img {
                width: 16px;
                height: 16px;
            }
        }

        .meta,
        .content {
            margin-bottom: 7px;
        }

        .meta {
            .who {
                font-size: 14px;
            }

            .time {
                font-size: 12px;
                color: var(--muted-color);
            }
        }

        .actions {
            gap: 10px;
            padding: 0;
            align-items: flex-end;

            &.grid {
                display: grid !important;
            }

            &.hidden {
                display: none !important;
            }

            .message-edit-btn,
            .message-delete-btn {
                height: fit-content;
                padding: 6px 8px;
                border-radius: 5px;
                font-size: 13px;
                cursor: pointer;
                font-weight: bold;
                border: 1px solid #c8c8c8;
                color: var(--light-color);
                transition: background-color 0.1s ease;
            }

            .message-edit-btn {
                background-color: #ff8c00;

                &:hover {
                    background-color: #cd7100;
                }
            }

            .message-delete-btn {
                background-color: #e74c3c;

                &:hover {
                    background-color: #af3325;
                }
            }
        }
    }
}

.messages-container {
    /* max-height: 500px; */
    overflow: scroll;
    padding-inline-end: 10px;

    &::-webkit-scrollbar {
        width: 4px;
    }

    &::-webkit-scrollbar-thumb {
        border-radius: 4px;
        background-color: var(--color-gray-400);
    }
}

.tickets-message-form {
    padding-bottom: 5px;

    & .submit {
        padding: 5px 20px;
        margin-top: 10px;
        border-radius: 9px;
        background-color: #ff8c00;
    }
}

.add-attachment-input {
    padding: 5px 10px;
    font-size: 14px;
    cursor: pointer;
    width: fit-content;
    border-radius: 5px;
    color: var(--color-gray-600);
    border: 1px solid var(--color-gray-400);
    background-color: var(--color-gray-100);
    box-shadow: 0 8px 24px rgba(2, 6, 23, 0.06);
}

.customer {
    background-color: var(--color-gray-50) !important;
    border: 1px solid var(--color-gray-200) !important;
    border-left: 4px solid var(--color-gray-600) !important;

    & .badge-message {
        color: var(--light-color) !important;
        background-color: var(--color-gray-600) !important;
    }
}

.support {
    background-color: var(--primary) !important;
    border: 1px solid var(--primary) !important;
    border-left: 4px solid var(--primary) !important;

    & .badge-message {
        color: var(--light-color) !important;
        background-color: var(--primary) !important;
    }
}

html[lang="en"] {
    .customer {
        border-left: 1px solid var(--color-gray-200) !important;
        border-right: 4px solid var(--color-gray-600) !important;
    }

    .support {
        border-left: 1px solid var(--primary) !important;
        border-right: 4px solid var(--primary) !important;
    }
}

.technical-support {
    background-color: var(--color-red-50);
    border: 1px solid var(--color-red-200);
    border-left: 4px solid var(--color-red-600);

    & .badge-message {
        color: var(--light-color);
        background-color: var(--color-red-600);
    }
}

.sales {
    background-color: var(--color-blue-50);
    border: 1px solid var(--color-blue-200);
    border-left: 4px solid var(--color-blue-600);

    & .badge-message {
        color: var(--light-color);
        background-color: var(--color-blue-600);
    }
}

.billing {
    background-color: var(--color-blue-50);
    border: 1px solid var(--color-blue-200);
    border-left: 4px solid var(--color-blue-600);

    & .badge-message {
        color: var(--light-color);
        background-color: var(--color-blue-600);
    }
}

.complaints {
    background-color: var(--color-blue-50);
    border: 1px solid var(--color-blue-200);
    border-left: 4px solid var(--color-blue-600);

    & .badge-message {
        color: var(--light-color);
        background-color: var(--color-blue-600);
    }
}

@media (max-width: 992px) {
    .ticket-show-sections {
        padding: 200px 50px 50px;
    }
}

@media (max-width: 768px) {
    .ticket-show-sections {
        padding: 200px 20px 50px;
    }
}